Description based on Specified Commercial Transactions Law

Company Name N Shoji
Operations Manager Midori Kishimoto
Address 2-26 Yoyogi, Shibuya-ku, Tokyo
Email Address urbanx.japan @gmail.com
Sales Price Amount displayed on the product page (tax included)
Additional Costs Other Than Product Price

Shipping fee: Flat rate of 800 yen (tax included) nationwide in Japan

However, free shipping for purchases of 2 items or more
Payment Methods Various credit cards / Post-payment (Paidy) / Smartphone payment / Apple Pay / Google Pay
Payment Due Date Credit card: Upon billing from your credit card company

Mobile carrier payment: Combined with your mobile phone bill from your contracted carrier
Smartphone payment: Payment at the time of order.
Delivery Time for Products 10-15 business days from order placement
Return Policy and Conditions If you wish to return or exchange an item, please contact us by email in advance.
We cannot accept returns or exchanges in the following cases:
・Products from which the tag has been removed
・Slight paint peeling on some decorative items
・Products for which more than one week has passed since delivery
・Products for which the tag has been lost
・Products that have been used even once
・Made-to-order products
・Limited edition products (special limited editions with a particularly short sales period)
・Damage or stains caused by customer's negligence (including packaging and accessories)
・Sale items ・Returns due to customer's convenience (e.g., different from image, wrong size, incorrect order)
・Other items judged to have clear signs of use (e.g., perfume/tobacco smell, cosmetic stains, product damage, dirt, etc.)
*Please note that we cannot accept returns due to customer's convenience, such as the item being different from the image or the size not fitting.